FAQ

How do I rearrange pages?
Once you are in the editor click on the left hand menu tab titled ‘Organise’. From there you will be able to reorganise the pages by dragging pages around....
Tue, 5 Nov, 2019 at 10:09 AM
Why do my photos look blurry and pixelated?
When you upload images it may take sometime to completely upload depending on file size and your internet speed. You can still work with the pixelated phot...
Mon, 11 Sep, 2017 at 2:26 PM
How do I know if my photo resolution is high enough for printing?
If there is a chance the image you upload is low resolution our system will notify you.
Mon, 11 Sep, 2017 at 2:27 PM
Can I upload a file I have created in Photoshop or another software?
Please follow the steps in the attachment shown below using pixellu's smart album if you wish to create using other software. Once all jpeg files are ge...
Tue, 14 Dec, 2021 at 4:59 PM
How many pages can I add to my photo book?
Different styles have different maximum page numbers. Layflat: 72p maximum Flushmount: 40p maximum Wedding Album: 40p maximum  Family Photo Book: 72p...
Wed, 9 Feb, 2022 at 6:02 PM
Do you use real leather for your covers?
At Oliphan we only use real leather on all our photo books covers. Like any leather goods, if taken good care will last for a long time. We recommend keepi...
Thu, 30 Sep, 2021 at 10:58 PM
Do I have to create an account before creating my project?
No you do not. At beginning we will ask you for your email address. This way we can send you a link to your project incase something happens and you will b...
Mon, 11 Sep, 2017 at 2:30 PM
What is the difference between flushmount album and layflat?
The difference between them is that flushmount pages are mounted onto a premium board making the pages slightly thicker ,whereas the layflat is slightly thi...
Tue, 14 Dec, 2021 at 2:56 PM